Two things are happening when clicking on the category field when adding a new listing:
* I can pick one category and then when trying to pick a second category, the documentation for the shortcodes is loaded on the screen.
* When I click the category field to pick the first category, the documentation for the shortcodes is loaded on the screen.
This is happening in both Chrome and Edge.
Am running version 5.5.11.
Sorry to hear about this. What version of WP and PHP do you have? And what is the field type of your category field? (you can check that from BD Admin -> Manage Form Fields)
Also, can you please provide some screenshots showing this problem or a link to your directory where I can see this directly? (you may use https://imgur.com/ to send images)
It is also possible that you have some conflicts at your hands so I’d suggest ruling out any conflicts first. Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue:
Please let me know.
The WordPress version is 5.2.4 and the PHP version is 7.1. The field type is Multiselect List.
Here is the link to see what happens on the directory on the site:
When testing it again today, it also suddenly loaded the shortcode documentation page when I just clicked in one of the fields in the Listing Information section.
Thanks for sharing the link. I’ve tested and I can see the problem now. Did you run a conflict test as suggested? Did it tell anything?
Also, how exactly are you outputting that page on your website: https://www.splitready.com/add-listing/? Are you using any shortcode? Or have you customized the plugin in any way?
I’m asking because generally, the submit listing URL looks something like this:
This is completely my fault. When I copied the add listing shortcode into the editor when I was creating a new page, somehow it had a link attached to the shortcode documentation. I just saw this on the page I created. Once I removed that and some other HTML tags that weren’t supposed to be there, everything is working just fine.
Thank you so much for the help and SORRY to waste your time.
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