We want people to be able to sort directory listings by category. I enabled the categories at the top od the directory page. However, when you click on a category link, there is zero formatting of listings on the category page -- it's just a mass of text.
I've searched the documentation and cannot find how to fix this. Can someone please help?
Directory page: https://www.withunderstandingcomescalm.com/2eresources/
Sample category page (this one has 6 listings): https://www.withunderstandingcomescalm.com/2eresources/wpbdp_category/education/
Sorry to hear about this. What version of WP and BD plugin do you have?
It sounds like you have some conflicts at your hands so I’d suggest ruling out any conflicts first. Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue:
Please let me know.
It's the Elementor plugin, which is the pagebuilder for the entire site and can't be eliminated. I'm surprised there's a conflict with this plugin and Elementor since it's such a common pagebuilder for Wordpress.
What do I do now? I can't eliminate Elementor, but we need these category pages from BDP to work.
I realized that I need to make an Elementor Page Template for the categories pages for BDP. However, even though I have Directory pages checked in Elementor settings, I can't select Directory pages categories in Elementor to use the template on the directory category pages. I linked a couple screenshots.
I am using the latest versions of all plugins and Wordpress.
Thanks for the info. Let me try and get some input on this from the developer. We kindly ask for 24-96 hours for a developer to check the issue.
In the mean time, can you try selecting the following options found under BD Admin -> Manage Options -> General -> Advanced to see if that helps?
Disable advanced CPT integration?
Enable AJAX compatibility mode?
Let me know. Thanks!
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