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If you have a current account or a bug report, please open a ticket. If you have questions about the free version of Business Directory, please post in the WordPress.org forum and our team will respond there.
Sorry to see that you're having this issue. A few questions for you:
1. Which version of BD and WP are you using?
2. What is the "Field Type" of the field that you have added?
3. Have you specified any "Field Validator" for that field?
Can you post a screenshot of that field in edit mode? (use http://imageshack.us/ ) Also, can you please provide us the link to your directory so we can see it for ourselves?
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