I’ve tested how a user would start out as a free member of the directory and cannot find a way (button, link, email, or anything) to upgrade from our free (basic) listing to a paid (featured) listing AFTER they’ve signed up.
We use Featured Levels and only have two: Free and Featured
If the listing owner is a registered user on your website and have logged into the directory, they should be able to see an UPGRADE button on the listing page that they can use to upgrade their normal listing to featured/sticky. So you need to have the registration turned on for your directory and you can do this from BD Admin -> Manage Options -> General -> Registration.
Thank you for your reply.
I’ve double-checked that the testing user is logged in and while I can see the EDIT button (next to a DELETE button on the category page, when I take the next steps, all I can do is edit the same attributes available to Free Listings. There is no UPGRADE buttons on any pages in the process or even on the category page.
I don’t see a VIEW button on our Free Listings in our Category pages. I found another support thread that indicated this is where the ability to upgrade may be found (if the listing owner is logged in.)
How do I get the VIEW button to show up for the Free Listings?
I tested the upgrade process from Free to Featured and with the changes you recommended above, it worked.
However, when a new User signs up for the Featured Listing, the signup page shows two boxes to click. One is for the Featured Listing and another for a Sticky Listing. That’s a duplication.
We only want to offer Free and Featured. Not a sticky.
If I uncheck the Offer Sticky Listings in BD Admin> Listings tab, then the ability to upgrade from Free to Featured disappears.
How do I fix this?
If you go to BD Admin -> Manage Featured Levels -> how many levels do you see there? Have you added any custom levels? Can you please send me screenshots of the upgrade page as well as your BD Admin -> Manage Featured Levels page? (use http://imgur.com/ if needed)
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