When I try to use the listing contact form I get the following error message “The site is experiencing technical difficulties.”
This is the URL: /our-members/?wpbdp_view=listing_contact&listing_id=871 .
I get this error as a public user, not a logged in user.
“Include listing contact form on listing pages?” is enabled.
“Require login for using the contact form?” is disabled.
I toggled both settings on and off to see if that might reset something but no luck.
If I’m logged in as a site member, I can send an email to the listing owner but not as a public user.
Sorry to hear about this issue. What version of WP, PHP and BD plugin do you have?
It is possible that you have some conflicts at your hands so I’d suggest ruling out any conflicts first. Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue:
Please let me know.
We are having the same (or similar) issue. We have confirmed that it is NOT a conflict with another plugin or theme (followed https://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/) and still have the issue.
We actually get just a white screen with all plugins active. When we disabled all plugins we got “The site is experiencing technical difficulties.”
Logged in users can send email.
Running PHP version: 7.3.7
Business Directory Plugin. You are using 5.5.11
Looks like others are having this issue. https://businessdirectoryplugin.com/support-forum/support-questions/setting-up-email-to-listing-owner-error/
We’re happy to provide any information to help solve this problem.
Sorry to see you running into this same issue. Please provide admin credentials and we’ll take a direct look ASAP. We need the following information to debug the issue:
– WP admin username
– WP admin password
– WP login URL
– FTP username
– FTP password
– FTP servername/IP address
Contact us here with that info and a link to this forum thread:
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