Sorry to hear about this. What version of WP and BD plugin do you have? Can you please share a screenshot showing this issue? You may send using http://imgur.com/ if you like.
Thanks for your feedback I use WP 4.8.9 and BD Version 5.0.10 I'm not sure that the version is in question, because all the lists before the last update of BD, this last Friday always have the good appearance. It's only on the new lists created since. I send you screenshots as answer on the mail Have a good day
I have the same issue. All the images we use are 200 pixels wide. They are displayed at 150 pixels wide when you view the listing. But since the latest BD update all new listings display the images at full size instead of thumbnail size. All old listings display thumbnail size.
Old listing, displays thumbnail size correctly: https://mdseniorresource.org/services-directory/118/brightstar-healthcare-lynn-berberich/
New listing, displays full size image: https://mdseniorresource.org/services-directory/5102/benzer-insurance-agency-eric-benzer-agent/
Business Directory: 5.5.5
I’m also having this problem.
We have it set to display thumbnails at 250×250, but the code has 960×720.
I’ve checking the settings and they have not changed.
I’ve turned off plugins/theme and it does not change.
I did a test rollback on a staging site to BD 5.5.4 and the problem goes away.
Sorry I made a mistake this morning,
I have the good version BD 5.5.5
This is “Business Directory Plugin – Enhanced Categories Module” which is in 5.0.10 and which was updated on Friday
Question: If I disable this module to check if it is responsible for the conflict …. is that after I risk losing data by reactivating it?
Do you have “Enhanced Categories Module” actived ?
@Tarak: Reactivating Enhanced Categories Module would not result in loss of data.
@all: So sorry to see you all running into this issue. Kindly contact us with WP admin and FTP credentials to your site and we’ll look into this further. We need the following information to debug the issue:
– WP admin username
– WP admin password
– WP login URL
– FTP username
– FTP password
– FTP servername/IP address
Contact us here with that info and a link to this forum thread:
LarryBRML: Where is the “image settings tab”?
BD team: Is there a patch available before the next release?
The “image settings tab” can be found under BD Admin -> Manage Options -> Appearance -> Image. You may contact us here directly to get the patch:
I found it, thanks. I saved the Image Settings without changing anything and the new photos are displaying at 150px wide as expected. Excellent.
My client doesn’t add photos very often so I am happy to wait until the next version of BD plugin is released. I won’t bother with the patch now since I know how to get around the issue.
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