hello, I use your plugin and since a few weeks, I found interference with other plugins and theme that I use (Elementor, Theme OceanWP …). Awesome icons do not appear anymore. The problem is loading the style css make awesome V5: line 271 of the file ‘/includes/fields/class-fieldtypes-social.php’. I have already contacted the support of elementor and theme Ocean WP but they told me that the concern came from your plugin. Is there a fix or a possibility to disable the loading of this style? or load the V4 version of awesome font. My site is https://beavy.fr. The problem is visible at the bottom of the page, in the footer for social icons. The installed version of your plugin is 5.5.1. The wordpress version is 5.0.3. Thank you in advance for your return.
So sorry to hear about this issue. One option you could try is the compatibility mode on the General tab that simplifies the output of BD for some themes. Go to BD Admin -> Manage Options -> General -> Advanced -> and select the Enable AJAX compatibility mode? to see if that changes anything.
If that doesn’t help, please contact us with WP admin and FTP credentials to your site and we’ll look into this further. We need the following information to debug the issue:
– WP admin username
– WP admin password
– WP login URL
– FTP username
– FTP password
– FTP servername/IP address
Contact us here with that info and a link to this forum thread:
Most Users Ever Online: 197
Currently Online: Rob
Currently Browsing this Page:
Guest Posters: 4756
Moderators: BD Support: 0, Pippin: 0
Administrators: Business Directory Support: 1714