We have a zipcode search on our site using this plugin. It is slow:
The problem seems to be worse with higher radiuses. The link above takes about 30 seconds to load.
Can you help us solve this?
Sorry to hear that. What version of WP, BD plugin and Zip search module do you have? One option you can try is Enable high performance searches? found under BD General settings that can help improve search speed.
Beyond that, one thing you should check with your hosting is whether you have a SHARED database? Your server’s specs would mean nothing if your database is a shared resource that is limited by your web hosting company. We’ve also provided some suggestions here:
Thanks for the information. For VPS, we recommend a minimum of 256MB of RAM to start with. The actual numbers will depend greatly on your site, the content, traffic and amount of listings. 256MB is just a suggested starting point for new sites.
Also, can you please tell how exactly did you do this search: https://www.agingoptions.com/business-directory/?wpbdp_view=search&kw=Medicare&zipcodesearch%5Bradius%5D=25&zipcodesearch%5Bmode%5D=distance&zipcodesearch%5Bzip%5D=98003 ?
I’m not able to find any search form on your directory page: https://www.agingoptions.com/business-directory/
Also, do you have multiple “Postal Code databases” installed or just the default “United States” database?
Can you please also check for any conflicts? Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue:
If that doesn’t tell anything, please contact us directly so we can investigate further. We need the following information:
– WP admin password
– WP login URL
– FTP username
– FTP password
– FTP servername/IP address
– Your WP and BD plugin version?
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