Business Directory Plugin for WordPress

Create any kind of directory on your site, easily

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Premium Module Support Policies

Last Updated:  May 17, 2017.

Per the terms of purchase that you accept when you buy a premium module, we have specific policies about support for premium modules.  We offer 1 year customer support and updates from the time of purchase. After that, you pay an annual fee to receive additional updates and support. Purchases made after May 17, 2017 will automatically reflect this.

Our Support Policy

If you purchased a premium module or the combo pack after July 1, 2017

  • You get one (1) year’s support and updates for your purchased modules starting from the date of purchase
  • If you bought the Pro Pack (all modules), you are also entitled to any NEW modules we release in that time for FREE. We will send out updates when they are available.
  • At the end of the support term, you will automatically renew at a cost of 50% of the original purchase price to receive support and updates for another year. For example, if you bought Google Maps on July 2, 2017, on July 2, 2018 your account will be charged 50% of the original cost of Maps you paid (Example: Original purchase: $79.99, annual renewal fee: $40/year).
  • We will send out notices that your support is about to renew and allow you the opportunity to cancel if desired. The notices will be send via email using the original purchase information. If there’s some issue like you need to use a new method of payment, please feel free to contact us to handle the maintenance payment manually/get the update.
  • We recommend that you update your premium modules frequently to keep up with changes in the core Business Directory Plugin. If you choose not to renew the premium modules, that’s certainly OK. Please understand that we are changing the core plugin for Business Directory ALL THE TIME to keep up with WordPress API changes and feature requests. If you upgrade the core plugin and do not have current maintenance support, your version of the premium module(s) may no longer be compatible as we are constantly upgrading all modules because of feature additions, WordPress API changes, bug fixes, etc.
  • If you need the updates at a later time, we’re more than happy to help you renew your support to get them.

If you purchased a premium module or the combo pack BEFORE July 1, 2017

  • You get one (1) year’s support and updates for your purchased modules starting from the date of purchase
  • If you bought the Pro Pack (all modules), you are also entitled to any NEW modules we release in that time for FREE. We will send out updates when they are available.
  • Between May 17th and June 30, 2017, you may renew at a cost of 25% of the original purchase price to receive support and updates for another year. For example, if you bought Google Maps on April 2, 2016, on April 2, 2017, you can manually renew at 25% of the original cost of Maps you paid (Example: Original purchase: $59.99, annual renewal fee: $15/year).
  • After June 30th, 2017, the cost of renewal will INCREASE–to a cost of 50% of the original purchase price to receive support and updates for another year. For example, if you renew Google Maps on July 2, 2017, after your April 2016 purchase, the renewal cost will be 50% of the original cost of Maps you paid (Example: Original purchase: $59.99, annual renewal fee: $30/year).
  • We will send out notices that your support is about to renew and allow you the opportunity to cancel if desired. The notices will be send via email using the original purchase information. If there’s some issue like you need to use a new method of payment, please feel free to contact us to handle the maintenance payment manually/get the update.
  • We recommend that you update your premium modules frequently to keep up with changes in the core Business Directory Plugin. If you choose not to renew the premium modules, that’s certainly OK. Please understand that we are changing the core plugin for Business Directory ALL THE TIME to keep up with WordPress API changes and feature requests. If you upgrade the core plugin and do not have current maintenance support, your version of the premium module(s) may no longer be compatible as we are constantly upgrading all modules because of feature additions, WordPress API changes, bug fixes, etc.
  • If you need the updates at a later time, we’re more than happy to help you renew your support to get them.

If you have any questions or concerns, please don’t hesitate to contact us.