Terms of Sale: Business Directory Plugin Premium Modules
By purchasing from BusinessDirectoryPlugin.com, you are agreeing to these terms. Please read them carefully.
Refund Policy
We want your experience with us to be as easy and simple as possible. We’ve created a refund policy to match that.
- Your purchase of a Premium Module with Business Directory Plugin is refundable in the first 14 days after purchase for ANY reason. A simple no-hassle refund is available just by contacting us within the first 2 weeks of purchase.
- After the first 14 days after purchase, refunds will not be considered. Please make your selections carefully.
- Refunds for renewals are allowed the first 14 days after renewal, similar to new purchases.
- You must contact us for the refund and request it with the 14-day window, it will not be automatically or retroactively provided.
- Refunds are at our sole discretion to avoid fraudulent purchases.
- Services such as installation and custom work are NON REFUNDABLE once they have been performed.
Support and Annual Fee Policy
Business Directory Plugin has both a purchase fee (one time) and a recurring support fee (annual, after the first year). During that time, you receive support and upgrades while your maintenance is “active”. Here’s how it works:
- Premium Modules come with unlimited upgrades and full support for ONE YEAR after purchase. Upgrades and support after ONE YEAR are extended another year when you renew your maintenance for the module at a discount of the current cost of the module. As we release modules, we will send you upgrades you are entitled to. Please read our full module support policy for more details, including costs and discounts.
- The basic plugin is supported through our FREE Support Forum. Premium module purchases entitle you to email-based support, which you can access here.
- Premium Modules carry the same warranty as the Free Plugin. That warranty limits our liability for loss of your data and website functionality. We will do everything in our power to avoid such events, but if they happen, we are not liable for your losses. Please make regular backups of your data to protect yourself.
- These terms are absolute. If you do not agree to them, you should not purchase a Premium Module from Business Directory Plugin.
If you have any questions, please Contact Us BEFORE purchasing any modules. Questions answered after purchase do not qualify you for refunds.