Docs & Support

Learn about all Business Directory’s features and get support from our amazing customer success team.

Account Management
How to cancel your account

How to cancel your account

Cancel your Business Directory Plugin subscription

To cancel auto-renewal for your Business Directory Plugin subscription, log in and go to the Account → Billing page. Click the Cancel link.

When a subscription is canceled, the license will remain active until its expiration date. Your account won’t be billed automatically when the expiration date is reached.

Request a refund

We offer a full money-back guarantee within the 14-day window. If you would like to receive a refund, follow the steps below:

  1. Create a ticket in our help desk to submit a request.
  2. We are always working to make Business Directory Plugin and our add-ons better. In your ticket, please describe in detail your reason for requesting a refund and what we could have done differently in order for the plugin to meet your needs.
  3. Submit the form and expect to receive a response from our support team within business hours.
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