What's included in my license?
An active license includes the following:
- Support in our help desk.
- Updates for the core plugin.
- Updates for any add-ons included with your plan.
- Access to the premium themes, if any, included with your plan.
Accessing your licenses
If you would like to access all purchased licenses, you can go to your Account Licenses page. All Business Directory Plugin licenses that have been purchased will be listed. If your license is currently active, you will see something similar to the image below.
If your license is currently expired, you will see something similar to the image below.
Managing your licenses & sites
Deactivate a site
Once your license is activated, you may want to see which sites your license is active on, and possibly even deactivate your license on one or more of those sites. To manage the sites that are on your license, go to the Account Licenses page and click ‘View Sites' on one of your purchased items. This will bring you to a page where you can see which sites your license is activated on. You may deactivate your license from any one of the sites.
Block a site
The ‘View sites' page for deactivating a site can also be used to block a site. Go to the Account Licenses page and click ‘View Sites' for one of your licenses. Then click the ‘Block site' link. This will add the site to a list of Blocked Sites at the bottom of that page. Any site you block will be blocked from all of your licenses.
If you need to unblock a site, go back to the Account Licenses page and click ‘View Sites' for one of your licenses. Click the ‘Unblock site' link for the site you no longer wish to be blocked.
Renewing
Each license on your Account Licenses page includes a link to renew. This link will allow you to renew to access the benefits of an active license for an additional year.
For example, if today's date is June 1st, 2020 and your license is due to expire on June 30th, 2020, when you renew your license, the new license expiration date will be June 30th, 2021.
Manage subscriptions
If you have subscriptions on your account, they will be listed at the top of the purchases page. This will list each subscription along with the date it will next be billed. Active subscriptions include links to update the payment method and cancel the subscription.
Accessing downloads
Download from your account
You can download zip files for Business Directory Plugin and any add-ons you have a license for. You can see all of your purchased downloads on the Account page. Click on the download link for a plugin and it will begin downloading.